Please read these Terms & Conditions carefully before using the Iron Gate Medical website or requesting our products and services.
Welcome to Iron Gate Medical ("Iron Gate Medical," "Company," "we," "our," or "us"). These Terms & Conditions govern your access to and use of the Iron Gate Medical website and any products or services offered through it. By accessing or using this website, you agree to be bound by these Terms.
You agree to use this website only for lawful purposes and in accordance with these Terms. You may not misuse, interfere with, damage, disable, or attempt to gain unauthorized access to any part of the website, server, database, or related systems.
Iron Gate Medical provides Durable Medical Equipment (DME), medical supplies, and related healthcare products. Certain products may require a valid prescription, physician order, medical documentation, insurance information, or additional verification before they can be processed.
Information shown on this website is provided for general informational purposes only. It should not be considered medical advice, diagnosis, treatment guidance, or a replacement for consultation with a qualified healthcare professional.
Products listed on this website are available through a request-based process. Submitting a request form does not guarantee product approval, availability, insurance coverage, fulfillment, shipping, or delivery.
Iron Gate Medical may contact you to confirm your details, request additional information, verify documentation, discuss product availability, or review your request before moving forward.
When applicable, Iron Gate Medical may review or verify insurance information, prescription details, physician documentation, or other required records as part of the product request process.
Verification of insurance or documentation does not guarantee payment, approval, coverage, or reimbursement. Final coverage and payment decisions are made by the insurance provider, payer, or authorized party.
Patients remain responsible for deductibles, copayments, coinsurance, non-covered products, denied claims, and any amounts not paid by insurance or other authorized payers.
All product requests and orders are subject to availability, verification, documentation requirements, insurance approval when applicable, and internal review. We reserve the right to refuse, delay, modify, or cancel any request if required information cannot be obtained or verified.
Product pricing is not displayed on this website. Any applicable payment responsibility, product cost, insurance billing, or payer-related information may be discussed during the request or verification process.
Payments may be collected from patients, insurance providers, Medicare, Medicaid, or other authorized payers as permitted by law and based on eligibility, documentation, and coverage requirements.
Shipping or delivery timelines, when applicable, are estimates only. Iron Gate Medical is not responsible for delays caused by carriers, incorrect information, supply issues, weather, natural disasters, or circumstances beyond our reasonable control.
Customers should inspect delivered items promptly and contact us as soon as possible if an item arrives damaged, incorrect, incomplete, or otherwise requires review.
Due to health, safety, and hygiene regulations, some medical products may not be eligible for return once opened, used, installed, delivered, or removed from original packaging.
Return eligibility depends on product type, condition, supplier rules, payer requirements, manufacturer policy, and applicable laws or regulations. Any approved return or refund must be authorized in advance.
Products may be covered by the manufacturer’s warranty when applicable. Iron Gate Medical does not provide additional warranties unless specifically stated in writing.
We make reasonable efforts to keep website content accurate and updated. However, we do not guarantee that product descriptions, images, availability, specifications, or other information will always be complete, current, or error-free.
All website content, including text, graphics, logos, images, icons, layout, design elements, and software, is the property of Iron Gate Medical or its content providers and may not be copied, reproduced, modified, distributed, or used without written permission.
To the fullest extent permitted by law, Iron Gate Medical shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of this website, product requests, delays, third-party services, or products obtained through the website.
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page. Continued use of this website after updates are posted constitutes acceptance of the revised Terms.
If you have any questions about these Terms & Conditions, please contact Iron Gate Medical.
Tell us what product you need and our team will review your request. No online pricing, no cart, and no complicated checkout process.